Based on 489 Reviews

Average

4.6

(489 Reviews)
5 Star
374
4 Star
65
3 Star
24
2 Star
23
1 Star
3
  • user2

    Mostly happy with the bunk beds.

    I am mostly satisfied with this purchase. The bed is pretty easy to put together, just time consuming because there are a lot of pieces. The instructions having only pictures was just fine for me. Each piece was labelled with a number, which made it quick and easy to assemble. I felt that the amount of slats per bed was sufficient and is working out just fine for my kids. I can understand how it might not work out so well with foam mattresses, but the mattresses I purchased were mostly spring and then a couple of inches of foam on top. The bed does get scuffed up pretty easy, which I was a little disappointed by. I purchased the white bed and while screwing in the screws there were times that the tool would slip and nick the bed and instantly put marks on it. The biggest issue I had was a few of the screws and bolts would not tighten, which meant I wasnt able to complete the build of the slide. Whether it was the screws or the bolts I am not sure, but once the bolts were screwed in about a quarter of the way up then the bolts would slide up the thread, therefore could never tighten. I contacted the company, who were easy to get a hold of. They instructed me to fill out a specific form for parts and will get the items expedited to me. Even with that little hiccup I am very happy with the product and the company.