Based on 489 Reviews

Average

4.6

(489 Reviews)
5 Star
322
4 Star
130
3 Star
30
2 Star
6
1 Star
1
  • user2

    Good sectional for a small apartment

    I only just got and assembled this sectional, so this review is for delivery, assembly, and first impressions only so far - will update with further thoughts later. DELIVERY: Scheduled delivery. When you add to cart, youre told you get a time slot between 9am-9pm, which seems kind of ridiculous, right? Well, when you check out, you get told youll be called to schedule a delivery in a 3 hour time slot. Whew! Much more reasonable than taking a day off work. ExceptI, for whatever reason, was assigned 6am-9am. On a Saturday. As a millennial. WHAT. Its not exactly a conversation so much as it is a robocall to tell you your assigned slot, and youll have to call them back if you want to change it. (For the record, I took the time slot I was assigned and my delivery came at 7:30.) Two nice strong people will come bring you a giant box (like 82) from which your sectional shall emerge. ASSEMBLY: So easy. The base of the sofa and chaise come as is, you just have to take the legs out of the bottom of the sofa and the chaise portion and screw them in. I will say it took me a few minutes to realize I had to take the black caps off the screws before I could screw them in, but thats probably user error here. The cushions dont attach to the sofa, so I do have to agree with what a previous reviewer said about the end of the chaise cushion coming up when you only sit on one end, but it doesnt really come up much for me because Im light. Besides, if youre sitting in the corner, just put your legs up. You might as well. Or, you know, you could get some adhesive or velcro strips and strap that down. In addition, the chaise cushion for me came damaged, as the side zip had split and there was no zipper pull for me to fix that. It wasnt visible when assembled but I called CS about it anyway and they offered me a partial refund. Yay! FIRST IMPRESSIONS: Its not a sofa youre going to sink into, but its pretty comfortable! I live in a small studio (500 sqft) so it was essential that my living area be a place I could relax and work, and if the cushions were too soft I wouldnt be able to get much done here. It looks simple but stylish and like a much more expensive sofa than a guest might think. I am curious how this will hold up to dog hair so will report back on how this thing holds up.