Based on 506 Reviews

Average

4.5

(506 Reviews)
5 Star
347
4 Star
105
3 Star
40
2 Star
9
1 Star
5
  • user2

    1 Star Chair, 5 Star Customer Service

    I purchased this chair after having had a similar looking model years ago (which I loved!) and almost immediately after assembling it I got that dreaded uh oh feeling. First off, the assembly was more difficult than it should have been. The screw holes were covered by extra fabric that I had to trim away and then the pieces were difficult to line up. Once I had it fully assembled I immediately noticed that the chair naturally sits in an extremely reclined position. I first thought I had the arms on wrong but then confirmed that no, it is correct. Sitting in the chair I nearly tipped over backward when my back was fully against the backrest. Im 6 tall and almost felt too short for the chair. I knew I would need to purchase a pillow in order to sit in this position. I tried sliding a little forward and found that to be the most comfortable seating position with my head also being fully supported by the seat back. Ok, I can deal with that I suppose.... Around day two I started to hear creaking and squeaking from the chair back and also the right rocker arm began sliding forward and back as the chair rocked. My first thought was to return the chair however the box was already in pretty bad shape on arrival and it further fell apart when removing the chair. I also dont have room in my small car to take it to be shipped. I contacted the seller who was very responsive and we were able to reach an agreement and I was compensated for my trouble. I feel bad writing such a negative review but the product is garbage however the seller was amazing. Just dont buy this particular chair!