Defect, no problem. Awesome product and even better service!
We love this storage cabinet. unfortunately when we received it the front and top pieces were scratched. I sent an email to the company and immediately they took action. I was blown away with the outstanding customer service. I opted not to replace it as I didnt want to waste the product and asked if I could instead get a discount on the bookshelf I wanted from their company. Instead of doing that they sent me the bookcase and a box of Godiva chocolates for free! I was win no way expecting such generosity and kindness.
The best customer service I have ever experienced and I love the products, even with a defect.
Thank you, you have a customer for life!
Defect, no problem. Awesome product and even better service!
We love this storage cabinet. unfortunately when we received it the front and top pieces were scratched. I sent an email to the company and immediately they took action. I was blown away with the outstanding customer service. I opted not to replace it as I didnt want to waste the product and asked if I could instead get a discount on the bookshelf I wanted from their company. Instead of doing that they sent me the bookcase and a box of Godiva chocolates for free! I was win no way expecting such generosity and kindness. The best customer service I have ever experienced and I love the products, even with a defect. Thank you, you have a customer for life!