One piece was missing in my package. I contacted customer care and they responded promptly and send me another piece. The customer care is outstanding. I managed to put everything together and the shelf looks stylish in my home office. I am very satisfied with the organizer so far. Additional note that there was the chemical smell when unpacked, and I did keep the pieces in my garage for several days before moving them to my home.
Excellent customer care
One piece was missing in my package. I contacted customer care and they responded promptly and send me another piece. The customer care is outstanding. I managed to put everything together and the shelf looks stylish in my home office. I am very satisfied with the organizer so far. Additional note that there was the chemical smell when unpacked, and I did keep the pieces in my garage for several days before moving them to my home.