I am happy with this purchase, although my first shipment of this bed was a disaster and had to be returned. The box was damaged so badly that most of the parts fell out. I couldnt get ahold of anyone from the company, so I called customer service and they helped me. I returned the package, with a shipping label, so it was free. I received a new one soon after. This one had all the parts, but one of the rails is damaged. Not severely; a dent with some paint chipped. I am still thinking about reaching out to them to replace that part. It took two of us a couple of hours to put it together. We took the time to inventory all the parts first. It was pretty easy to put together and its very sturdy. Grandkids love it. Price was good.
Good deal for the price!
I am happy with this purchase, although my first shipment of this bed was a disaster and had to be returned. The box was damaged so badly that most of the parts fell out. I couldnt get ahold of anyone from the company, so I called customer service and they helped me. I returned the package, with a shipping label, so it was free. I received a new one soon after. This one had all the parts, but one of the rails is damaged. Not severely; a dent with some paint chipped. I am still thinking about reaching out to them to replace that part. It took two of us a couple of hours to put it together. We took the time to inventory all the parts first. It was pretty easy to put together and its very sturdy. Grandkids love it. Price was good.