FedEx said theyd delivered my bed frame but they must have delivered it to the wrong house because no delivery attempt was ever made to my house. I now had a brand new mattress but no bed frame for it. FedEx was not helpful at all but luckily the seller got a replacement bed frame shipped out to me with expedited shipping at no additional cost. My bed frame arrived 3 days later and I couldnt be happier. It was pretty easy to assemble and seems very sturdy. And I love the style and fabric used in the headboard. Im so happy with my purchase and extremely impressed with s customer service. They were quick to respond and offered a prompt resolution to FedExs miatake. I absolutely love my new bed frame.
Superb customer service!
FedEx said theyd delivered my bed frame but they must have delivered it to the wrong house because no delivery attempt was ever made to my house. I now had a brand new mattress but no bed frame for it. FedEx was not helpful at all but luckily the seller got a replacement bed frame shipped out to me with expedited shipping at no additional cost. My bed frame arrived 3 days later and I couldnt be happier. It was pretty easy to assemble and seems very sturdy. And I love the style and fabric used in the headboard. Im so happy with my purchase and extremely impressed with s customer service. They were quick to respond and offered a prompt resolution to FedExs miatake. I absolutely love my new bed frame.