Construction quality mediocre, customer service unhelpful.
We ordered 4 of these chairs. The first 2 once assembled sat level, did not wobble. The second 2 wobbled or rocked across corners. Instructions state to lift chair 30-50cm and drop to fully seat legs; and repeat until wobble stops (basically). I did this repeatedly but could not get wobble to stop. I tried loosening legs slightly, sitting in chair, wiggling until the chair seemed stable, then reached underneath to tighten bolts while still sitting in chair. The chair was stable, but wobbled again as soon as weight was removed. I reached out to customer service, but basically got no help. Looks like we will be returning these chairs as well. We ordered 6 total chairs. 2 have already been returned (poor comfort quality) and now it appears we will be returning these 4 (unstable). We wont be ordering from this line again. ALW
Construction quality mediocre, customer service unhelpful.
We ordered 4 of these chairs. The first 2 once assembled sat level, did not wobble. The second 2 wobbled or rocked across corners. Instructions state to lift chair 30-50cm and drop to fully seat legs; and repeat until wobble stops (basically). I did this repeatedly but could not get wobble to stop. I tried loosening legs slightly, sitting in chair, wiggling until the chair seemed stable, then reached underneath to tighten bolts while still sitting in chair. The chair was stable, but wobbled again as soon as weight was removed. I reached out to customer service, but basically got no help. Looks like we will be returning these chairs as well. We ordered 6 total chairs. 2 have already been returned (poor comfort quality) and now it appears we will be returning these 4 (unstable). We wont be ordering from this line again. ALW