not a happy customer. So just keep in mind if you ...
This rating is more for the Customer Service.
I ordered two sets of these chairs. Received one true black and one off black/grey colored chairs. You would expect to receive the same colors for the same product. When I put in a replacement for the off black/grey I received ANOTHER grey one. Customer service's solution was to return the chairs and purchase from another seller. The price of these chairs increased $20 more and they were not able to grant me the price I paid for them.
RIDICULOUS! So I'm not sure if the packaging is incorrect, product descriptions are incorrect, or the manufacturer who are making these chairs are inconsistent. Either way, not a happy customer.
So just keep in mind if you are thinking about purchasing these chairs:
1. Customer service SUCKS.
2. The product may not be the same colors if you are thinking about purchasing multiple sets.
On a positive note - The chairs are really comfortable. Light but pretty solid. The true black chairs are really nice and I just was really want a second set to match. I am really hoping the THIRD replacement would be black.
not a happy customer. So just keep in mind if you ...
This rating is more for the Customer Service. I ordered two sets of these chairs. Received one true black and one off black/grey colored chairs. You would expect to receive the same colors for the same product. When I put in a replacement for the off black/grey I received ANOTHER grey one. Customer service's solution was to return the chairs and purchase from another seller. The price of these chairs increased $20 more and they were not able to grant me the price I paid for them. RIDICULOUS! So I'm not sure if the packaging is incorrect, product descriptions are incorrect, or the manufacturer who are making these chairs are inconsistent. Either way, not a happy customer. So just keep in mind if you are thinking about purchasing these chairs: 1. Customer service SUCKS. 2. The product may not be the same colors if you are thinking about purchasing multiple sets. On a positive note - The chairs are really comfortable. Light but pretty solid. The true black chairs are really nice and I just was really want a second set to match. I am really hoping the THIRD replacement would be black.