Based on 645 Reviews

Average

4.4

(645 Reviews)
5 Star
440
4 Star
105
3 Star
52
2 Star
29
1 Star
19
  • user2

    Great bed, even better customer service

    I LOVE this bed. I did balk at the price a little, but it really is comparable and reasonable when you consider the quality and the 2-in-1 storage component. I wouldn't go so far to say it replaces a dresser, but I'm planning on using it to store linens and bedding and it will probably replace my nightstands (which are a necessity for me). Assembly is a 2 person job, and my husband and I did make it harder on ourselves by not having our electric screwdriver (though even still there are parts I would do by hand to not strip/mar the screws). It took us a few hours, and we eventually scrapped putting the drawers together to have something to sleep on for the night (since we moved and junked our old) and finished those add ons over the next couple days as we thought about it. The finished product is gorgeous. We have the caramel and it is lustrous, warm, rich, red wood tone. The wood itself is sturdy and substantial (the very few virgin wood places to screw in were tough) and the bed shakes not at all! Now, (the seller). Phenomenal. I had an issue with my card through (mostly my fault for ordering twice, a little bad advice from reps, but they made it right) and I was Really concerned that the shipping window would no longer align with my arrival at the new house and I'd have to sleep on the floor for a week or more. Messaged and they sent it from their closer warehouse and it arrived in a day or 2, the exact day we moved in as it happens. They completely resolved a really stressful situation just so easily and efficiently. I am really, very appreciative. When there was a further issue with the card (stemming from fixing the first double-bill situation), they kindly reached out and asked if I had had issues with the delivery and I was able to proactively reach out to to make sure was paid. 10/10 would order again and have Definitely recommended to friends.