I had to return it because we decided to put the bunk bed in another room that would be too small for a full-on-full. I was worried about the return shipping cost since it's not a Prime-eligible item with free returns, but their customer service was amazing and was willing to work with me to reach a satisfactory middle ground. I really appreciated their flexibility and would definitely consider purchasing again if needed.
Great Customer Service
I had to return it because we decided to put the bunk bed in another room that would be too small for a full-on-full. I was worried about the return shipping cost since it's not a Prime-eligible item with free returns, but their customer service was amazing and was willing to work with me to reach a satisfactory middle ground. I really appreciated their flexibility and would definitely consider purchasing again if needed.