Based on 740 Reviews

Average

4.5

(740 Reviews)
5 Star
452
4 Star
209
3 Star
53
2 Star
18
1 Star
8
  • user2

    Creaking Sofa!

    UPDATE 8/9/21: I reached out to the Manufacturer the other week and they gave me a replacement sofa. They said I didnt need to return the other one, so I ended up using it for another room. I bumped up the score from 3 to 4 stars because of their level of professionalism in getting me the replacement. The process was relatively smooth. The new sofa is good. No squeaks, so it came down to the other one being defective. The assembly process was much easier with two people, but it was still a bit of a pain to get the back rest of the sofa to attach properly to the slide pieces. All in all, I am happy with the sofa. Original Review: I liked the design of the Sofa so I ended up buying it. I saw reviews and pictures from other buyers with their Sofas being damaged upon delivery so initially I was a bit worried. Mine came in fine however. I managed to assemble the Sofa by myself, but it was a pain for one person alone. The assembly process really calls for two people as you need to keep the base of the Sofa firm in place so you can install the arms and back. Unfortunately there are squeaks happening with mine, which ended up me calling for a replacement by the Manufacturer. I figured there was a breaking in process, but after 2 months of squeaking, that was enough. I couldnt access the screws/metallic bits to spray WD40 on them for lubrication. Id probably have to rip the underneath to get to them, which I ended up not doing. I highly recommend getting a Warranty if you proceed with getting this. For the price, I expected better.