Delivery was a nightmare and the best could do was say sorry.
I like the look of it and be its ability to give back floor space. Got it for my son who is in his first apartment with many roommates. Space is Paramount. Looks good, but just got it. True to other testimonies, the rings of the ladder are brutal. I used the pool noodles hack. That helps, but he will add padding.
My husband put it together by himself. He is EXTREMELY handy and can troubleshoot anything. It still took 4 hours to assemble.
The worst of it was the delivery. I purposely ordered on a specific day to have it delivered on the day my son would take possession of the apartment / in another city. was going to deliver a day early. I called and had it postponed to the pre/arranged day. Ultimately, after multiple phone calls, it finally arrived a full 19 hours late. Wouldnt be a problem except we needed to leave to return home. Luckily, we stayed just long enough to have the time to put it together and not miss our travel plans.
It worked out but I am shocked at s inability to mitigate the problem.
Delivery was a nightmare and the best could do was say sorry.
I like the look of it and be its ability to give back floor space. Got it for my son who is in his first apartment with many roommates. Space is Paramount. Looks good, but just got it. True to other testimonies, the rings of the ladder are brutal. I used the pool noodles hack. That helps, but he will add padding. My husband put it together by himself. He is EXTREMELY handy and can troubleshoot anything. It still took 4 hours to assemble. The worst of it was the delivery. I purposely ordered on a specific day to have it delivered on the day my son would take possession of the apartment / in another city. was going to deliver a day early. I called and had it postponed to the pre/arranged day. Ultimately, after multiple phone calls, it finally arrived a full 19 hours late. Wouldnt be a problem except we needed to leave to return home. Luckily, we stayed just long enough to have the time to put it together and not miss our travel plans. It worked out but I am shocked at s inability to mitigate the problem.