Unfortunately we received a defective part in ours and they were not able to replace it, but the company did offer to replace the entire bed for free or refund. Really too bad because the bed is otherwise very nice looking and not too difficult to assemble. Keep in mind however this thing is HEAVY and lots of parts.
5/5 for service, sturdiness, and design
Sturdy and Nice Looking
Unfortunately we received a defective part in ours and they were not able to replace it, but the company did offer to replace the entire bed for free or refund. Really too bad because the bed is otherwise very nice looking and not too difficult to assemble. Keep in mind however this thing is HEAVY and lots of parts. 5/5 for service, sturdiness, and design