First of all, it was delivered in a timely manner. Second, the customer service was great. We had questions after we opened up the package on a long weekend and sent our queries to the email listed, and surprisingly, had quick responses to our questions. The responses were polite, and addressed our questions. Third, it was one of the easiest assemblies we have ever done (and we have done a reasonably number). The directions were clear, the parts easy to identify, and the tools provided worked well. Overall, a great experience, and it looks great in our guest bedroom. Kudos to the company, will definitely check them out first if we have furniture needs.
Easy to assemble and great customer service
First of all, it was delivered in a timely manner. Second, the customer service was great. We had questions after we opened up the package on a long weekend and sent our queries to the email listed, and surprisingly, had quick responses to our questions. The responses were polite, and addressed our questions. Third, it was one of the easiest assemblies we have ever done (and we have done a reasonably number). The directions were clear, the parts easy to identify, and the tools provided worked well. Overall, a great experience, and it looks great in our guest bedroom. Kudos to the company, will definitely check them out first if we have furniture needs.