Purchased item in October 2020. Support legs have broken in March 2021. 1st customer service person couldnt care less. Denise was kind and helpful. Their warranty states customer pays shipping on replacement of $60 check or money order and the other option is PayPal and I have to pay the conversion rate of 1%$61.80. I did what was requested and am still waiting for the request from PayPal.
Read the fine print on warranty
Purchased item in October 2020. Support legs have broken in March 2021. 1st customer service person couldnt care less. Denise was kind and helpful. Their warranty states customer pays shipping on replacement of $60 check or money order and the other option is PayPal and I have to pay the conversion rate of 1%$61.80. I did what was requested and am still waiting for the request from PayPal.