Was purchased as my wife loved the design. After reading several reviews on different sites, I understood it was going to be a challenge to put together. I was finishing the project when I realized several holes had not been drilled properly. I could only devote 1 day to this 8 hour project and couldnt wait for a replacement. Instead I was forced to go to the local hardware store to find drill bits that could help finish the project. I now have a bed that does not have clean lines and took an extra 2 hours to build. I since reached out to customer service and the best they could do is send me a replacement part which would require multiple days/weeks to receive + an additional day to dissemble and reassemble the bed. Unfortunately a big miss here. Do NOT recommend.
Unfortunate Construction, Poor Customer Service
Was purchased as my wife loved the design. After reading several reviews on different sites, I understood it was going to be a challenge to put together. I was finishing the project when I realized several holes had not been drilled properly. I could only devote 1 day to this 8 hour project and couldnt wait for a replacement. Instead I was forced to go to the local hardware store to find drill bits that could help finish the project. I now have a bed that does not have clean lines and took an extra 2 hours to build. I since reached out to customer service and the best they could do is send me a replacement part which would require multiple days/weeks to receive + an additional day to dissemble and reassemble the bed. Unfortunately a big miss here. Do NOT recommend.