Update after a few months: I ended up removing the lumbar pillow after a couple weeks. Never really found a good position that it was comfortable for me. I noticed that the arms arent quite even unless all the way down, not a huge deal just a very minor thing. Everything else has been holding up nicely. Overall I am still very pleased with the condition of the chair.
Original review: Even with the shipping delays, the customer support was helpful in getting everything sorted out and delivered.
Assembly was fairly easily, the only concern that I had was that it didnt explain that some of the hardware comes pre/installed that you have to remove and the use of the washers was never specified on the instructions. Other than those fairly minor complaints it was a breeze.
Its comes packaged very securely, and did not find any sort of damaged or missing parts. Which some reviews I had read I was a little concerned that this was going to be a possibility.
I have yet to use this chair for more than an hour so or but so far I am more than pleased with the comfort and adjustability of everything on this chair. What a great buy!
Great looking chair, easy to assemble
Update after a few months: I ended up removing the lumbar pillow after a couple weeks. Never really found a good position that it was comfortable for me. I noticed that the arms arent quite even unless all the way down, not a huge deal just a very minor thing. Everything else has been holding up nicely. Overall I am still very pleased with the condition of the chair. Original review: Even with the shipping delays, the customer support was helpful in getting everything sorted out and delivered. Assembly was fairly easily, the only concern that I had was that it didnt explain that some of the hardware comes pre/installed that you have to remove and the use of the washers was never specified on the instructions. Other than those fairly minor complaints it was a breeze. Its comes packaged very securely, and did not find any sort of damaged or missing parts. Which some reviews I had read I was a little concerned that this was going to be a possibility. I have yet to use this chair for more than an hour so or but so far I am more than pleased with the comfort and adjustability of everything on this chair. What a great buy!