Based on 148 Reviews

Average

4.5

(148 Reviews)
5 Star
89
4 Star
43
3 Star
13
2 Star
2
1 Star
1
  • user2

    Nice chair but major caution with the assembly!

    These chairs are nice and many reviews describe fabric, color, and feel. All of those things meet the mark I would expect but the assembly and design of the legs (only part needing assembly) is simply not functional. Really / absolutely not functional. The issue is this: There are two bolts that need to go into two holes on the chair legs and be tightened. Simple, yes. No, not in the least. The holes are too short or the bolts are too long and when the legs are tightened the bolts push into the wood and split the chair legs EVERY TIME!. We ordered two chairs and they arrived when I was away. My wife assembled one chair (four legs) and every one of them split when she attempted to tighten it. The next chair she did not fully tighten the legs and left it for me to work on when I returned. The legs are completely recessed into the base of the chair and the fix is actually REALLY simple. I removed the fasteners embedded into the chair leg, took the leg to my drill press, and drilled a whole completely through the leg. My wife called customer service and they sent us new legs to replace the split ones but out of the 11 total legs we received (8 original and 3 replacements) 100 of them were incorrectly drilled. If you really still want to buy these chairs you can fix the legs and here is what you need: Tools: Allen wrench that comes with the chair. Drill press. Drill that matches the diameter of the bolt. Allen wrench size 8 mm. Method: Find the correct size drill bit and mount it on the drill press Remove the embedded fasteners in the leg with Allen Wrench size 8mm. Use drill press to bore a whole completely through the leg. Be very careful and match the pitch of the hole and not to damage the threads of the now removed embedded fasteners. Very Important!!! Re/insert the embedded fasteners into the chair leg. Attach the leg to the chair as directed in the instructions. Tighten the bolts until they are well snug taking care not to over/tighten. What really surprises me is that to fix this issue all needed to do is to drill the bolt hole completely through the leg. This is not rocket science people but the poor design and additional hour for assembly messes up a good afternoon. Good but