Operates smoothly, looks great, and is it ever comfortable, WOW! My chair has developed a problem, the footrest drifts down while Im reclining. Trying to get it repaired, emailed C/S, Amanda was very attentive, sent me a replacement motor, but was defective, so I tried to reach her again, its been over a week and no response. I thankfully purchased a warranty, so Im awaiting a reply from them.
Update: I still havent received any communication from Amanda, as of 7/12/2020 so, I do not know if she is ignoring me or she just doesnt know what to do next.
Update: Amanda was out of town? She did get back to me and arranged for repair man Tony to come fix my chair. Great guy from KC, Mo. Very quickly fixed my chair, It works flawlessly now. Great customer service!!! Nice style and color
Great chair!!!
Operates smoothly, looks great, and is it ever comfortable, WOW! My chair has developed a problem, the footrest drifts down while Im reclining. Trying to get it repaired, emailed C/S, Amanda was very attentive, sent me a replacement motor, but was defective, so I tried to reach her again, its been over a week and no response. I thankfully purchased a warranty, so Im awaiting a reply from them. Update: I still havent received any communication from Amanda, as of 7/12/2020 so, I do not know if she is ignoring me or she just doesnt know what to do next. Update: Amanda was out of town? She did get back to me and arranged for repair man Tony to come fix my chair. Great guy from KC, Mo. Very quickly fixed my chair, It works flawlessly now. Great customer service!!! Nice style and color