I was very leery of purchasing an expensive piece of furniture online but my 104 year old father needed a lift recliner and was reluctant to spend a lot. He actually found this chair on and I read all the reviews and finally agreed with him to try it. Let me say first that the customer service was extraordinary! Amanda really does go above and beyond. We had some questions about which models had the dual motor (only the leather), which was a key factor for him, after we purchased his chair and she responded immediately, was courteous and very helpful.
The chair itself if very comfortable. I believe it was easy to assemble but someone did that for us. It is cushy without sagging. The leather is soft and pliable. Its on the small side, which is fine in a small apartment, but my fathers feet do hang off the end. Even so, he finds it very comfortable and calls himself a man of leisure at last! And because it is small he can still manage to get himself out of it even without the lift. The buttons are a bit confusing but hes learning, and the functions all work as desired. He strapped a pillow onto the end of the footrest and that has solved the too short problem! Very impressed with the quality.
Great chair, great value, great service!
I was very leery of purchasing an expensive piece of furniture online but my 104 year old father needed a lift recliner and was reluctant to spend a lot. He actually found this chair on and I read all the reviews and finally agreed with him to try it. Let me say first that the customer service was extraordinary! Amanda really does go above and beyond. We had some questions about which models had the dual motor (only the leather), which was a key factor for him, after we purchased his chair and she responded immediately, was courteous and very helpful. The chair itself if very comfortable. I believe it was easy to assemble but someone did that for us. It is cushy without sagging. The leather is soft and pliable. Its on the small side, which is fine in a small apartment, but my fathers feet do hang off the end. Even so, he finds it very comfortable and calls himself a man of leisure at last! And because it is small he can still manage to get himself out of it even without the lift. The buttons are a bit confusing but hes learning, and the functions all work as desired. He strapped a pillow onto the end of the footrest and that has solved the too short problem! Very impressed with the quality.