The chair was for my 90 year old mom. The chair arrived at my moms several days before expected which was stressful for a bit since I live some distance away but a neighbor of her helped get the two boxes into her house. A few days later my grandson and I went there to put it together. At first we thought there were no directions to put it together and it was obvious we were missing a piece but as we moved things around trying to figure it out, a piece of paper fell out of the bottom of the chair and we found that the missing part was securely attached to the base of the chair. After that, we got it together without a problem. It looks nice in her room and she says it is comfortable. It took her a few days to get comfortable with the two remotes. She really likes that she doesnt have to recline when she raise the leg support. So, at this moment, all is well. I did buy the extended warranty but hopefully will not have to use it. I Would definitely buy again
Just what my mom needed
The chair was for my 90 year old mom. The chair arrived at my moms several days before expected which was stressful for a bit since I live some distance away but a neighbor of her helped get the two boxes into her house. A few days later my grandson and I went there to put it together. At first we thought there were no directions to put it together and it was obvious we were missing a piece but as we moved things around trying to figure it out, a piece of paper fell out of the bottom of the chair and we found that the missing part was securely attached to the base of the chair. After that, we got it together without a problem. It looks nice in her room and she says it is comfortable. It took her a few days to get comfortable with the two remotes. She really likes that she doesnt have to recline when she raise the leg support. So, at this moment, all is well. I did buy the extended warranty but hopefully will not have to use it. I Would definitely buy again