Based on 1033 Reviews

Average

4.6

(1033 Reviews)
5 Star
745
4 Star
184
3 Star
54
2 Star
30
1 Star
20
  • user2

    Uncomfortable

    Too small for two people. Chaise too short and isn't attached to the couch through brackets, as one would expect. Therefore, it can slide out of place and needs to be pushed back against the couch. Cushions sag after a couple of weeks of use and become uncomfortable. The worst part was returning it. Bulk Services required three phone calls over a three week period to issue the refund. The customer service was so bad, I felt like I was dealing with an entirely different company. This isn't the I'm used to.