Received this bunkbed a week ago. Put it together the same day. Its been a week and it still has a very strong chemical odor despite being low VOC. I havent allowed my kids in the room since the smell is so strong it fills the room. I understand gassing off furniture but how long should I gas off this bunkbed. I leave my kids bedroom window opened for hours a day as long as possible and sometimes over night with a fan and still the chemical smell is very strong. I also did not receive all items as described in the Feature and Details section. I should have received solid pine slats with bunkbed order. Instead I received plywood slats. Yesterday I sent a question to the seller on why I received plywood and not solid pine slats. I received no response. Yet overnight the Feature and Details section slyly changed from Solid Pine Slats to Wood Slats. How shady is that? So Sneaky! I received no response or explanation from the seller answering my question. I have a screen shot of the original advertised Feature and Details and the website stating that Solid Pines Slats come with this bed. Today I contacted customer service who contacted the manufacturer and was told they switch over to plywood slats for durability. I was told to send an email to the manufacture wood furniture and that they would send me solid pine slats as advertised. I hoping they honor what was originally advertised. I am not trying to make a big fuss about this but I would like what I paid for the Solid Pine Slats. I researched for weeks before deciding on purchasing this bed. I do not want these plywood slats they are poorly glued together and flaking dust from the weird brown stains on the wood, also most plywoods are glued together with urea formaldehyde. Solid Pine Wood is what attracted me to this bunkbed to begin with. Sad, is this false advertisement? I took a big risk on this order the most expensive item I ever ordered on and now I am truly dissapointed.
Frustrated!
Received this bunkbed a week ago. Put it together the same day. Its been a week and it still has a very strong chemical odor despite being low VOC. I havent allowed my kids in the room since the smell is so strong it fills the room. I understand gassing off furniture but how long should I gas off this bunkbed. I leave my kids bedroom window opened for hours a day as long as possible and sometimes over night with a fan and still the chemical smell is very strong. I also did not receive all items as described in the Feature and Details section. I should have received solid pine slats with bunkbed order. Instead I received plywood slats. Yesterday I sent a question to the seller on why I received plywood and not solid pine slats. I received no response. Yet overnight the Feature and Details section slyly changed from Solid Pine Slats to Wood Slats. How shady is that? So Sneaky! I received no response or explanation from the seller answering my question. I have a screen shot of the original advertised Feature and Details and the website stating that Solid Pines Slats come with this bed. Today I contacted customer service who contacted the manufacturer and was told they switch over to plywood slats for durability. I was told to send an email to the manufacture wood furniture and that they would send me solid pine slats as advertised. I hoping they honor what was originally advertised. I am not trying to make a big fuss about this but I would like what I paid for the Solid Pine Slats. I researched for weeks before deciding on purchasing this bed. I do not want these plywood slats they are poorly glued together and flaking dust from the weird brown stains on the wood, also most plywoods are glued together with urea formaldehyde. Solid Pine Wood is what attracted me to this bunkbed to begin with. Sad, is this false advertisement? I took a big risk on this order the most expensive item I ever ordered on and now I am truly dissapointed.