The quality, color, and comfort of the chair are all impeccable. I purchased the cognac and am so pleased with the product. The back cushion zips to the frame of the chair, so no slipping and just overall the build is phenomenal. For the price, you just cant beat it. I would highly highly recommend the chair based on first impressions. Now for the however
The delivery process I just wish the delivery process had not been such a royal mess. I purchased two chairs, spent over 2500, and the drivers couldnt even bother to put the chairs inside?! They took advantage of the young woman who accepted the delivery and told her the chairs wouldnt fit through any of the doors into the house. Hmm, how about the front door? Like the largest door for entrance into a home? All I can say is ly times ten. When I got home I (alone) was able to use the furniture dolly I happened to have to wheel the chairs to the front of the house and push them through the door. (Yes, the front door.) Wouldnt have been such an issue except for the fact I live in Washington and Im quite literally pushing these massive boxes up the stairs to the door in the RAIN. Talk about walking 10 miles, up hill, to school both ways in the snow; or however the saying goes. Absolutely unacceptable, and if I had a way to leave a review specifically for the freight delivery company I would. Ok ok
Chair
The quality, color, and comfort of the chair are all impeccable. I purchased the cognac and am so pleased with the product. The back cushion zips to the frame of the chair, so no slipping and just overall the build is phenomenal. For the price, you just cant beat it. I would highly highly recommend the chair based on first impressions. Now for the however The delivery process I just wish the delivery process had not been such a royal mess. I purchased two chairs, spent over 2500, and the drivers couldnt even bother to put the chairs inside?! They took advantage of the young woman who accepted the delivery and told her the chairs wouldnt fit through any of the doors into the house. Hmm, how about the front door? Like the largest door for entrance into a home? All I can say is ly times ten. When I got home I (alone) was able to use the furniture dolly I happened to have to wheel the chairs to the front of the house and push them through the door. (Yes, the front door.) Wouldnt have been such an issue except for the fact I live in Washington and Im quite literally pushing these massive boxes up the stairs to the door in the RAIN. Talk about walking 10 miles, up hill, to school both ways in the snow; or however the saying goes. Absolutely unacceptable, and if I had a way to leave a review specifically for the freight delivery company I would. Ok ok