The product arrived and had a tear in the plastic, but the delivery driver assured me the product hadn’t been damaged. Unfortunately when I opened it, it was ripped about two inches right in the middle on the top-front of the headboard. We wanted a replacement but were only given the options of returning it or keeping it with a $50 credit. Had we been given a larger credit, we may have kept it…but it was in such a noticeable spot, and there wasn’t a seam around the tear to fix it without being blatantly obvious. I really liked it besides the tear and am bummed it didn’t work out.
Damaged and returned
The product arrived and had a tear in the plastic, but the delivery driver assured me the product hadn’t been damaged. Unfortunately when I opened it, it was ripped about two inches right in the middle on the top-front of the headboard. We wanted a replacement but were only given the options of returning it or keeping it with a $50 credit. Had we been given a larger credit, we may have kept it…but it was in such a noticeable spot, and there wasn’t a seam around the tear to fix it without being blatantly obvious. I really liked it besides the tear and am bummed it didn’t work out.