The couch itself is fine for what we wanted. The fabric is rough but its still comfy and fits the space well. However, used XPO to deliver it to us. After 4 rescheduled deliveries (by them, not us), 10+ robot calls and as many emails I was ready to call it quits. It was delivered today and dumped unceremoniously and beat to heck on the front steps, no signature required though I was told it had to be and rearranged my schedule accordingly. Thankfully only the bottom was ripped when we opened the box and I can live with that. Would I order again. Not if they used XPO. Save yourself the headache. its worth it to me!
Good couch, nightmare delivery process
The couch itself is fine for what we wanted. The fabric is rough but its still comfy and fits the space well. However, used XPO to deliver it to us. After 4 rescheduled deliveries (by them, not us), 10+ robot calls and as many emails I was ready to call it quits. It was delivered today and dumped unceremoniously and beat to heck on the front steps, no signature required though I was told it had to be and rearranged my schedule accordingly. Thankfully only the bottom was ripped when we opened the box and I can live with that. Would I order again. Not if they used XPO. Save yourself the headache. its worth it to me!