UPDATE: Beautiful and comfortable, but you may see QA issues or delays
So I upgraded this from 2 stars to 4 stars because the love seat (and couch) is great. Comfortable and definitely looks expensive. Kept one star off because of the hassles it entailed to finally get it assembled and usable. The love seat shipped without the legs or the tools or instructions. The matching sofa (ordered at same time) arrived 1 week late. It was a lot of back and forth with Everlane Home customer service. They were unwilling to provide any sort of partial refund for the inconveniences, which I found frustrating, but they did manage to ship the missing parts and offered me a gift mattress protector. All and all they seem like a good company, just not sure their QA is what it needs to be! At the end of the day, the furniture is very nice and very comfortable. Very easy to assemble (once you have all the parts ;). Maybe yours will arrive with no glitches! cant praise it enough!
UPDATE: Beautiful and comfortable, but you may see QA issues or delays
So I upgraded this from 2 stars to 4 stars because the love seat (and couch) is great. Comfortable and definitely looks expensive. Kept one star off because of the hassles it entailed to finally get it assembled and usable. The love seat shipped without the legs or the tools or instructions. The matching sofa (ordered at same time) arrived 1 week late. It was a lot of back and forth with Everlane Home customer service. They were unwilling to provide any sort of partial refund for the inconveniences, which I found frustrating, but they did manage to ship the missing parts and offered me a gift mattress protector. All and all they seem like a good company, just not sure their QA is what it needs to be! At the end of the day, the furniture is very nice and very comfortable. Very easy to assemble (once you have all the parts ;). Maybe yours will arrive with no glitches! cant praise it enough!