Great bed, very sturdy, my kids love it. The bed itself I give 5 stars. It came with 2 missing screws, a damaged ladder rung, and blood dried on the rail. It took at least a dozen emails of me repeating what the issue was just to get parts ordered. I think it took around 3 weeks of communication before parts were shipped. This would get 1 star. so the average ends up being a 3 star review. Not at all user friendly.
Pros cons
Great bed, very sturdy, my kids love it. The bed itself I give 5 stars. It came with 2 missing screws, a damaged ladder rung, and blood dried on the rail. It took at least a dozen emails of me repeating what the issue was just to get parts ordered. I think it took around 3 weeks of communication before parts were shipped. This would get 1 star. so the average ends up being a 3 star review. Not at all user friendly.