Overall, I really like this piece. It was relatively easy to assemble and the quality is good. During assembly we found a few pieces slightly damaged. Nothing that causes a problem with usage. I wrote directly to the company with pictures of the damaged pieces. They would have sent me a replacement but they no longer carry this piece. They offered and gave me a partial refund of half the total cost. This will be used to replace one of the damaged parts that is visible and will not cost me the amount of their refund.
I am very pleased with the customer service of the company, Aosom, LLC.I received a response the same day I sent the email.
Nice Piece of Furniture
Overall, I really like this piece. It was relatively easy to assemble and the quality is good. During assembly we found a few pieces slightly damaged. Nothing that causes a problem with usage. I wrote directly to the company with pictures of the damaged pieces. They would have sent me a replacement but they no longer carry this piece. They offered and gave me a partial refund of half the total cost. This will be used to replace one of the damaged parts that is visible and will not cost me the amount of their refund. I am very pleased with the customer service of the company, Aosom, LLC.I received a response the same day I sent the email.