This product easily met my expectations but the customer service is what put it over the top for me.
When I was assembling the file drawer portion of the cabinet I accidentally stepped on one of the drawer slides and destroyed it. After contacting customer service to see if I could buy a new drawer slide from them they told me they didnt sell them individually but would instead send me a drawer slide for free. I didnt expect this at all as the slide that broke was 100% my fault but the customer service team took care of me anyway. Its definitely nice to buy from a company that takes care of its customers!
Great product, fantastic customer service!
This product easily met my expectations but the customer service is what put it over the top for me. When I was assembling the file drawer portion of the cabinet I accidentally stepped on one of the drawer slides and destroyed it. After contacting customer service to see if I could buy a new drawer slide from them they told me they didnt sell them individually but would instead send me a drawer slide for free. I didnt expect this at all as the slide that broke was 100% my fault but the customer service team took care of me anyway. Its definitely nice to buy from a company that takes care of its customers!