Editing to add that has AMING customer service. Six months or so after purchasing this bed one of my twins (both are boys ) snapped off that tiny wood piece on the top rail. I emailed customer service in hopes of getting the pieces replaced. They emailed back the next day stating they were out of replacement kits at the moment but would be happy to replace the whole unit, free of charge. I happily accepted their offer. I had a tracking number the same day and the new bed by the end of the week.
I was following several low/floor bunk beds for a while and got this one on a flash sale. Best money spent on to date! I hired a third party to assemble this bed but it took him less than 2 hours. Buy it again.
Awesome bunk beds
Editing to add that has AMING customer service. Six months or so after purchasing this bed one of my twins (both are boys ) snapped off that tiny wood piece on the top rail. I emailed customer service in hopes of getting the pieces replaced. They emailed back the next day stating they were out of replacement kits at the moment but would be happy to replace the whole unit, free of charge. I happily accepted their offer. I had a tracking number the same day and the new bed by the end of the week. I was following several low/floor bunk beds for a while and got this one on a flash sale. Best money spent on to date! I hired a third party to assemble this bed but it took him less than 2 hours. Buy it again.