I ordered my shortly after release. I had some trepidation about a new bike company, clearly not based in the US, but I felt I had the security of to back my purchase. In fact, the invoice clearly has a disclaimer about this being a final sale, but I was successful at getting an RMA because the bike developed a number of issues after arrival:
1. The controller would not read the speed or mileage/ only the display backlight was functional
2. The horn is integrated into the light and lost function
3. It appeared the controller unit was defective but turned the Orioles was confined to the control (OBC) Key Display Google that for full manual
Issue by issue, all of these problems were addressed with advice and replacement parts.
It is not real time support / is based halfway around the world. Your answers will take 24/48 hours.
The replacement parts are warehoused stateside. lived up to every promise to ge the bike back in tip/top shape.
Every purchase we make has some intrinsic value not only in hardware, or software individually or together, but rather in support.
Some companies provide scant support, leaving the purchaser remorseful he did not simply pay more and get better coverage.
Here, offers 2/years of warranty and provides unlimited technical support and replacement of proven defective parts.
There is one other bike out there Jeremiah reviewed that I thought might be more competitive with a 750W 45V motor. One year warranty would be the limit there. If you are considering a name brand 500W eBike, you should take a look at this , as you will save 33 over most and many do not have these appurtenances .
is a Great Fat Bike and you value
I ordered my shortly after release. I had some trepidation about a new bike company, clearly not based in the US, but I felt I had the security of to back my purchase. In fact, the invoice clearly has a disclaimer about this being a final sale, but I was successful at getting an RMA because the bike developed a number of issues after arrival: 1. The controller would not read the speed or mileage/ only the display backlight was functional 2. The horn is integrated into the light and lost function 3. It appeared the controller unit was defective but turned the Orioles was confined to the control (OBC) Key Display Google that for full manual Issue by issue, all of these problems were addressed with advice and replacement parts. It is not real time support / is based halfway around the world. Your answers will take 24/48 hours. The replacement parts are warehoused stateside. lived up to every promise to ge the bike back in tip/top shape. Every purchase we make has some intrinsic value not only in hardware, or software individually or together, but rather in support. Some companies provide scant support, leaving the purchaser remorseful he did not simply pay more and get better coverage. Here, offers 2/years of warranty and provides unlimited technical support and replacement of proven defective parts. There is one other bike out there Jeremiah reviewed that I thought might be more competitive with a 750W 45V motor. One year warranty would be the limit there. If you are considering a name brand 500W eBike, you should take a look at this , as you will save 33 over most and many do not have these appurtenances .