Defect, no problem. Awesome product and even better service!
We love this storage cabinet. unfortunately when we received it the front and top pieces were scratched. I sent an email to the company and immediately they took action. I was blown away with the outstanding customer service. I opted not to replace it as I didnt want to waste the product and asked if I could instead get a discount on the bookshelf I wanted from their company. Instead of doing that they sent me the bookcase and a box of Godiva chocolates for free! I was win no way expecting such generosity and kindness.
The best customer service I have ever experienced and I love the products, even with a defect.
Thank you, you have a customer for life! Im pleased with my purchase.
Defect, no problem. Awesome product and even better service!
We love this storage cabinet. unfortunately when we received it the front and top pieces were scratched. I sent an email to the company and immediately they took action. I was blown away with the outstanding customer service. I opted not to replace it as I didnt want to waste the product and asked if I could instead get a discount on the bookshelf I wanted from their company. Instead of doing that they sent me the bookcase and a box of Godiva chocolates for free! I was win no way expecting such generosity and kindness. The best customer service I have ever experienced and I love the products, even with a defect. Thank you, you have a customer for life! Im pleased with my purchase.