Initially all was good with purchase of the bed. It arrived in good condition and was set up fairly easily. However the upholstered headboard has a terrible smell that has not dissipated after two weeks. The odor seems to be chemical based, and is so strong that we can not use the bed or the bedroom where it was set up. Airing the room has not helped so far. The odor has me questioning if the materials used to make the upholstered headboard are safe. Now asking for help through A to Z claim because seller has proven difficult to work with. It will be impractical to return the item on my own as it is time consuming to take apart, is very large and costly to ship back , and I did not keep the 3 large boxes it originally came in when delivered since in the beginning nothing seemed wrong.
Nice but Smells Too Bad to Use
Initially all was good with purchase of the bed. It arrived in good condition and was set up fairly easily. However the upholstered headboard has a terrible smell that has not dissipated after two weeks. The odor seems to be chemical based, and is so strong that we can not use the bed or the bedroom where it was set up. Airing the room has not helped so far. The odor has me questioning if the materials used to make the upholstered headboard are safe. Now asking for help through A to Z claim because seller has proven difficult to work with. It will be impractical to return the item on my own as it is time consuming to take apart, is very large and costly to ship back , and I did not keep the 3 large boxes it originally came in when delivered since in the beginning nothing seemed wrong.