Based on 140 Reviews

Average

4.6

(140 Reviews)
5 Star
101
4 Star
24
3 Star
12
2 Star
2
1 Star
1
  • user2

    BEST CUSTOMER SERVICE EVER!!

    Very happy to with this TV stand, it fits perfectly in our bedroom. I really wanted one with the cane doors and this was the best price I could find (they tend to be expensive)! It is sturdy and great value for the price, and was simple to put together / took my hubby about 30 min. What I am by far most impressed with, though, is the customer service of James! My TV stand was missing the back panel, and I was easily able to contact them by phone. They picked up on the first try and immediately sent me another TV stand, completely free of charge, and let me keep the original as well. On top of all this, they followed up with me via email and sent me A BOX OF CHOCOLATES to apologize further for their mistake!! I was blown away by this because many companies on are hard or even impossible to contact. I will purchase things from again in the future simply because of their incredible customer happiness team. They did an outstanding job handling this issue and I very highly recommend this company!!