The center leg support wasnt attached to its frame upon arrival. Since I cant weld it back, I reached out to and they quickly responded. They didnt have a replacement part available, so they made an exception and sent me a brand new console. I now have two! The brand new one is constructed and sitting pretty in my bedroom. The other is constructed without legs, but still just as pretty and useful. I was very impressed with their level of communication throughout the entire process and their excellent support. Everything was seamless and hassle free and Im so grateful they made that exception for me. They went above and beyond in many more ways as well. Even if you dont get this console, based on my experience with them, Id highly recommend taking a chance on any of their other products. Theyre very friendly and efficient. Also have to add that the instructions were pretty quirky, but gave me some laughs. Overall 10/10 experience.
Great business
The center leg support wasnt attached to its frame upon arrival. Since I cant weld it back, I reached out to and they quickly responded. They didnt have a replacement part available, so they made an exception and sent me a brand new console. I now have two! The brand new one is constructed and sitting pretty in my bedroom. The other is constructed without legs, but still just as pretty and useful. I was very impressed with their level of communication throughout the entire process and their excellent support. Everything was seamless and hassle free and Im so grateful they made that exception for me. They went above and beyond in many more ways as well. Even if you dont get this console, based on my experience with them, Id highly recommend taking a chance on any of their other products. Theyre very friendly and efficient. Also have to add that the instructions were pretty quirky, but gave me some laughs. Overall 10/10 experience.